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Official government website of the Government of the Kingdom of Saudi Arabia
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Thursday, October 30, 2025
Beta version
Links to official Saudi websites end with .gov.sa
All links to official websites of government agencies in the Kingdom of Saudi Arabia end with .gov.sa
Government websites use the HTTPS protocol for encryption and security.
Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.
Registered with the Digital Government Authority under number :
20250729849
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ⓒ 2025 All Rights Reserved to GOV.SA Platform
Developed and operated by the Digital Government Authority
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Frequently Asked Questions
This section provides users of the GOV.sa Platform with answers to all frequently asked questions related to national identity and digital identity, national profile, protecting personal information, open data, segments of society, e-participation, business management, information, communications and postal services, legal affairs, safety and the environment, education and training, health services, personal documents, tourism culture and entertainment, family matters and life events, housing municipal services and facilities, work employment, residents and visitors affairs, and vehicles and transportation in the Kingdom.
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A national government platform that enables citizens, residents, visitors, and businesses to access e-government services and other government organizations and institutions quickly and easily from anywhere, at any time. Services are also designed based on specific needs and different life stages to provide an ideal, convenient, and proactive experience.
The Digital Government Authority is the entity responsible for the GOV.SA platform.
Yeah. The GOV.SA platform is a unified source for all government information and services, based on accuracy, clarity, and information timeliness..
The platform has set a number of work procedures that enable to provide correct and accurate information. Users can benefit from government e-services through a single window and view everything new in the e-government services.
The platform strives to ensure the availability of electronic services around the clock, seven days a year.
The platform applies the latest global technologies to provide and display government e-services and follows the most internationally recognized security standards to ensure customer data protection. The platform is also compatible with the latest known browsers such as Internet Explorer, Firefox, etc. Finally, the platform encourages constructive suggestions and fruitful interaction with users via the e-mail of the platform's content team. For more, you can view the user charter.
There is no need to register if you want to obtain basic information, but you must register if you're going to benefit from government e-services to access data personally.
The Nafad Platform provides a range of services represented in self-registration of users, authentication of users, automatic registration and linking with service providers, updating national identity cards through online services, single sign-in, taking into account the level of credibility and authentication of electronic transactions and electronic signature, self-service for verification standards management.
It is a national initiative by the Ministry of Interior in Saudi Arabia to issue and manage citizens' and residents' digital identities. Many government and private agencies have begun to keep pace with the development and provide their services through electronic portals. By using electronic identifiers, it is also known as user name and password. Users can verify their access to their electronic services sites, which is considered a digital identity. It is related to the individual and represents the identity in electronic transactions, and it is called "digital identity."
To search for services, you can go from the bar at the top of the page to the topic you want to reach, whether by selecting the relevant government agency or general information about the Kingdom. You can search through the search tool on the top bar, which will provide you with all the results that might be useful to you.
A unified national profile is created for each beneficiary. Once the beneficiary log-in the GOV.SA platform, the recognition features will activate, and the services will be provided.
The password or log-in data are recovered through the unified national access service or the Absher platform, and they can be accessed via this link.
The GOV.SA platform applies the latest global technologies to create an unbreakable shield. It follows the most internationally recognized security standards to ensure the protection of customer data.
GOV.SA is compatible with the latest and most prominent browsers such as Internet Explorer, Firefox, Google Chrome, etc.
The GOV.SA platform presents its information in both Arabic and English.
You can submit suggestions and complaints by filling out this form and responding to it within 24 hours, or by calling the National Contact Center "Amer" with the unified number 199099 or one of the direct communication channels, and the response is 24/7.
The National Platform is a dedicated source of facilitation and assistance to citizens, residents, business owners, and visitors. Offering a vast amount of information, the platform is positioned as the go-to source of all governmental sources. The layout of the portal is straight to the point and is designed to provide the ultimate user-friendly experience, while ensuring that your needs are delivered. When logging in through the Absher platform, services will appear to you based on your personal information and needs such as loans and financial commitments, and your educational, work and social records. It is also possible to access government services and view information without logging in.
Upon entrance into the platform, you can search government services and information through the search bar, explore prominent events in the Kingdom, and access daily updates of COVID-19. You can also access all government services including, most used services, business and entrepreneurship services, family and life events, health services, personal documents and more. The services provided on the platform are offered through several channels, which work together simultaneously aimed at providing the user with a simplified and efficient experience, incorporating the latest technologies, based on a system of centralization, reliability, and personalization. Additionally, you can discover recent news related articles and upcoming events in the Kingdom, while also accessing performance statistics, service level agreements, and polls, to name a few. The portal also provides access to FAQ’s and allows you to subscribe to get the latest updates on the portal.
To know how to use the portal, click here.
A national government platform that enables citizens, residents, visitors, and companies to access e-government services and other governmental organizations and institutions quickly and easily from anywhere and at any time, in addition to services designed based on special needs and various life stages to provide an ideal, appropriate and proactive experience.
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